WhichToUse

Best Customer Support AI tools

Apps and open-source skills for customer support that we opened, read up on, and ranked — with the reasoning behind every pick.

APP / SAAS7
1F
Fin (Intercom)
HighPaid (~$0.99 per resolution)
9.4
2Z
Zendesk AI Agents
HighPaid (~$55/agent/mo + AI add-ons)
9.1
3A
Ada
HighPaid (custom, enterprise)
8.8
4T
Tidio (Lyro AI)
HighFreemium (Lyro from ~$39/mo)
8.5
5S
Sierra
MediumPaid (outcome-based, enterprise)
7.3
6G
Gorgias
MediumPaid (~$10-50/mo entry tiers)
7.0
7D
Decagon
MediumPaid (enterprise)
6.7
SKILL / REPO6
1C
Chatwoot
HighFree / OSS
9.4
2D
Dify
HighFree / OSS
9.1
3R
Rasa
HighFree / OSS
8.8
4B
Botpress
MediumFree / OSS
7.3
5T
Typebot
MediumFree / OSS
7.0
6C
composio-community/support-skills
LowFree / OSS
5.4